Why should you shop at The Funky Koi?
Our Koi Pond and Fish Experience:
We have hands-on experience managing our own large pond. Our experiences can help you!
We can help you troubleshoot your own pond problems and answer your questions. If we don’t know the answer, we will help you get the answer to your question(s).
We have used most of the products we sell and can tell you how the products should be used.
We will do our best to help you learn about ponds and fish health.
We love our Pond and Pets and are consumers, just like you!
Great prices for great products: We offer competitive prices and offer a wide range of products.
Fast Shipping: We do our best to ship your order the same day and will provide you with tracking number(s).
Return Policy: We will troubleshoot failures and help you facilitate returns on defective products to the manufacturer.
Security: Your transactions are fully encrypted using the latest technology, and we do not view or store payment information. We use a shopping cart solution that exceeds industry security standards and is fully PCI* Certified and is on Visa’s list of providers! ◦* (Payment Card Industry).
Privacy: We protect your personal information as if it was our own. We will never sell your information.
Our Customer Service Excellence! We respond to your needs as quickly as possible.
We want your shopping experience with The Funky Koi to be a safe and worry-free experience. We do not view, store or maintain your debit or credit card information. We do not collect personal information without your knowledge. We do not sell, rent, or give your personal information to any party. We will not feed spammers, just Koi! We will only contact you if there is a problem or question about your order; have joined our email list; or when you follow our posts on Social Media sites such as Facebook, Twitter, or LinkedIn.